About Mix Loyalty

Built by operators, for operators. Mix Loyalty is the cloud-native loyalty platform engineered to scale multi-location F&B brands across Southeast Asia.

Frequently Asked Questions

Find answers about pricing, onboarding, integrations, and data ownership for Mix Loyalty.

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Mix Loyalty offers three flexible pricing tiers: Starter for growing businesses, Professional for established brands, and Enterprise with custom solutions. All plans include core features like points, rewards, and basic analytics. Visit our Pricing page for detailed comparisons.

Yes! We offer a 14-day free trial of our Professional plan with no credit card required. You'll get full access to all features, including advanced segmentation and multi-channel campaigns. After the trial, you can choose any plan that fits your needs.

Most customers are up and running in 2-4 weeks. Our streamlined onboarding includes dedicated setup support, API integration assistance, and training for your team. Complex enterprise deployments may take longer, depending on custom requirements.

We offer native integrations with Shopify, WooCommerce, Magento, BigCommerce, and Salesforce Commerce Cloud. Our flexible API also connects with custom platforms, POS systems, and mobile apps. Check our Integrations page for the complete list.

You retain 100% ownership of all customer data. Mix Loyalty acts as a data processor under GDPR and CCPA regulations. We never sell or share your data with third parties. Data portability and deletion tools are built into the platform.

Absolutely. We use enterprise-grade encryption (AES-256), SOC 2 Type II certification, and regular security audits. Our platform is fully compliant with GDPR, CCPA, and PCI DSS standards. Data is stored in geographically redundant AWS data centers.

Still have questions?

Our support team is here to help you get the most out of Mix Loyalty.